Welcome in Cloister Inn Hotel

The Cloister Inn Hotel is located  in the heart of the Old Town, in a side lane almost free of traffic only an inch to the major tourist attractions.

3-min walk            National Theatre

7-min walk            Charles Bridge

5-min walk            Old Town Square

10-min walk          Jewish Quarter with Cemetery

5-min walk            Wenceslas Square

15-min by tram     Prague Castle

The building lies on the premises of a medieval convent and offers good-quality services and family atmosphere in a quiet location in Prague´s oldest historical quarter.

After a whole day of walking you definitely appreciate the immediacy of the Cloister Inn location and complimentary refreshing cup of coffee or tea in the lobby.

Tripadvisor


How to properly clean and store your luggage at the hotel

Welcome to Cloister Inn Hotel, where the cobbled streets of the Old Town meet the comfort of home near the National Theatre. Navigating the charming yet crowded historic center can be tiring, but ensuring your belongings are safe and your luggage is properly cared for is the first step toward a restful journey. Whether you are a solo traveler exploring the bridges of Charles or a family group visiting the castle, knowing how to handle your bags correctly while staying with us ensures that your experiences remain uninterrupted by the hassle of lost or damaged items.

Preparing Your Luggage Before Hotel Arrival

At Cloister Inn Hotel, we understand that your luggage is an extension of your belongings while you are in our care. Our staff is dedicated to providing a secure environment for your bags, from the moment you check in until you depart. We offer specific services to ensure that your suitcases are handled with the utmost care, whether you are checking them in, storing them in the designated areas, or retrieving them upon your final checkout. This attention to detail reflects our commitment to hospitality and peace of mind, allowing you to focus entirely on the beauty of Prague.

Cleaning Store Luggage to Ensure Hotel Hygiene

Before you even arrive, how you pack your luggage significantly impacts how easily it can be handled and stored within our facilities. To prevent damage and ensure smooth transport through the narrow streets of the Old Town, we recommend using sturdy, hard-shell cases or reinforced fabric suitcases that can withstand the wear and tear of cobblestones. It is essential to distribute the weight evenly within your bags, placing heavier items at the bottom and distributing lighter items like clothing and toiletries evenly. Avoid overpacking, as this can cause your wheels to become stuck or your zippers to jam, leading to frustration during the check-in process or while moving between floors. Additionally, securing all straps and buckles ensures that your luggage maintains its shape and does not shift dangerously if bumped or rolled over.

Step-by-Step Guide to Safe Handling

Proper handling techniques are crucial when receiving or moving your luggage from the hotel staff or from your vehicle to the storage area. Follow these essential steps to protect your items during transit:

  1. Inspect your luggage immediately upon arrival at the hotel to check for any existing damage, scratches, or missing parts before checking it in.
  2. Clearly label each bag with your name, the hotel name, and your room number using a waterproof marker or a luggage tag.
  3. If you are handing bags to our staff, verbally confirm which room or specific locker the bags are being placed in to avoid mix-ups.
  4. Ensure that all zippers are fully closed and latches are secure before leaving the room or handing the bags to porters.
  5. Keep an eye on your bags at all times until they are officially stored in the secure area or checked into the system.

Maintaining Store Luggage After Hotel Use

Cloister Inn Hotel provides dedicated storage solutions to accommodate various types of luggage, ranging from standard suitcases to larger travel trunks or rolling carts. Our storage areas are organized to maximize space while maintaining easy access for guests. If you have particularly large or unusual items, please inform the receptionist beforehand so they can arrange for extra space or special handling. The hotel also offers a secure locker system for guests who prefer to store their bags in a locked environment during the day while they explore the city. This service is ideal for those who wish to venture out to the National Theatre or the Old Town Square without carrying heavy loads, ensuring that your belongings remain safe from theft or accidental damage.

Post-Stay Maintenance and Handback Procedures

When you are ready to leave, the final step in the luggage process involves the careful inspection and return of your items. Our staff will retrieve your luggage from the storage area or the room and present it to you for a final check. Please inspect your bags thoroughly for any new damage that may have occurred during storage or transport and report any issues immediately. If you have used any of our provided packing services or special handling options, ensure that you remove all personal tags or labels that are no longer needed. Properly closing and securing your luggage before departure is the final act of care, ensuring that you leave our Old Town in Prague with your possessions in pristine condition, ready for your next adventure.

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